Industry specific software Tier 1 support:

Even the most basic and common technical issues can shut down your business. When technology doesn’t work, they need fast, competent help. No matter what industry you’re involved in, Novomni provides trained technical personnel to assist its clients even in the most basic issues.

Tier 1 support for printers and management of service:

Studies show that about 40% of corporate help desk calls are printer related. With Novomni tier 1 support, the middleman is eliminated and we will save a lot of time and resources for your company as we troubleshoot your printer. Our tier 1 management of service will also help your company provide problem resolution and technical assistance for application and system related issues.

Tier 1 support for tablets and phone integration:

We are available for technical support for your tablets and phone integration. Through Novomni, your company will save your employees and customers a lot of time. With phone integration, each call’s information will be automatically updated with your CRM of choice, saving your time since this is done manually without it.

Phone systems and Tier 1 support:

Having a phone system will improve your business productivity and communication. It is possible to have one office phone connected to three or even more phones! Your business can also use an app to access your office phones on the go. Novomni will help implement  phone systems for your business along with Tier 1 support for basic customer issues.